Establishing Core Team Buy-In
Knowledge Contribution. Depth of historical perspective is important not only of business process evolution, but also of the organizational response to change.
2. Attitude. Steering team members should be immune to the “not invented here” syndrome. Second, they should have a controlled and adaptable style of communication. Third, they should be effective learners.
3. Effective Communication Skills. Clarifying dialogue is as simple as asking questions and discussing work both spontaneously and at planned reviews. The objective is simple to understand the design team’s point of view with an open mind.
4. Ability to Cope Well in Chaos. The closer an organization can get to the edge of chaos is stressful, so steering team members need an intuitive feel for how close is too close. Process thinking helps set the appropriate distance from the edge.