Understanding the Transaction Analysis Worksheet
On the transaction analysis worksheet, process refers to the SCOR Level Three process summarizing the element under analysis, including both abbreviation and words.
Input/output refers to the primary trigger to start the process and primary output of the process.
Process steps refers to a maximum of ten tasks to complete the SCOR Level Three process element. Technology used refers to the information tools utilized to complete the tasks identified in the previous step. The tools can range from an ERP module or Internet signal to a fax, phone call, or simple Post-It note.
The next three items on the worksheet are factors in calculating transaction productivity. Productivity refers to three simple metrics: volume, cycle time, and yield.
Volume is the number of transactions of the primary output over a specified period of time.