Traditional Shipping : does it works ?
The process is becoming more and more time consuming and error prone: for each order clerks have to enter (average) :
1/300 entries Key Error Rate of 235/month .
Traditional Shipping : does it works ?
Although is difficult to measure exact number of errors , the customer service department receives average several complains a day of :Double shipments,Wrong items, Wrong quantity,Wrong location, Wrong shipping route, Wrong bills, Delay on delivery …..
64 keystrokes 70,400 keystrokes / month.
…… All these mistakes are attributable to shipping department
Department of Defense studies show that the average error rate in recording data is: