Constantly Changing Complex Carrier
In 1980 in USA there were only two major small package carrier :
- The United States Postal Service
- United Parcel Service (UPS)
Now a shipper has so many more choices as condition to meet :The situation began an manageable
4C: Constantly Changing Complex Carrier
70% of shippers overpay from 20% to 80% by not comparing services and rates of all the possible carriers (Official Express Management Guide 1992)