How to introduce CE in Companies
CE Application registering success was characterized by the following 9 issues:
- Emphasis on Process versus Operative Functions
- Expert Managers supporting CE Framework
- Emphasis on Customer Desire Understanting and Satisfaction
- Involvement of Providers and Customers in Project Team
- Methodological Use of Process and Tools for Modelling and Development
- Metrics for Continuous Process Control & Improvement
- Increase of Concurrent Activities
- Common Information Infrastructure with easy access to significative information
It is obvious that the key factor is the preparation of personnel to operate in CE environment, the development of proper support systems distributed and the reorganization of Companies based on BPR (Business Process Re-Engineering).