Supply Chain KPIs - level 0
QUALITY
Consumer Complaints *
On Shelf Quality Demerit Index *
SERVICE
Casefill *
Out of Stock Index
Line Fill
OTIF(On-Time-In-Full) *
On Shelf Availability
FLEXIBILITY
Portfolio Complexity (NPS/SKU) *
SKU Introduction Ratio
Innovation Leadtime
Innovation NPS
COST
Supply Chain Cost/NPS (%) *
Total Stock DOH
Total Stock/SC Cost (%) *
SC Fixed Assets/NPS *
Total Supply Chain Wastage/SC Cost
Cash to Cash Cycle Time
SOCIAL
Accident Frequency Rate
Fatalities
* to be reported at Executive Committee level