Hi-Tech Industry in Nord America
Xerox started to use PDP (Product Delivery Process) in 1980 with the target of customer satisfaction (improved from 50% to 90%) and time to market reduction (reduced by 30%-40% factor).
Digital Equipment applied in ‘80 CE approach; it is possible to summarize among the results
- Time to Market reduced from 30 to 15 months
- Production Cost saving 50%
- Profitability improved by 9 factor in comparison with situation related to 5 year before the introduction of CE