ERP: Connecting Orders to Delivery
The Second Level ERP: Connecting Orders to Delivery
Procter & Gamble worked with key customers to eliminate a significant amount of its warehouse by delivering directly to customer facilities.
Potential Benefits of improving Order Fulfillment
Net Income Before innovation
Retain 10% more customers
Increase Share point with new customers
Reduce Order Management costs 10%
Enterprise Resource Planning is a formal management technique that provides a single operating plan that links all business function.
Using a single database it enables an orderly responce to whatever demand exist and to the changest hat are part of any operating system
Source: Advanced Supply Chain Management, C.C. Poirier, Berrett-Koehler, 1999